1 To: “Mr M” <[email protected]> Subject: Fwd: SPAM-HIGH: Re: worst clients ever                                                                                     New York City, August 21          Mr M— I thank you and your team for the (mostly) excellent work in our bathroom; once the showerhead slide bar is properly installed, once the showerhead doesn’t “sag” anymore, once we are in possession of the spare tiles (crucial in a wasteful society that discontinues products so swiftly), once the warranty for the linear shower drain is on my desk (how many times do I have to ask for it?)—then I will consider your job completed; only then will you…

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